@extends('layouts.app')

@section('title', 'Solved by Me')

@section('content')
<div class="container-fluid">
    <!-- Header Section -->
    <div class="row mb-3">
        <div class="col-12">
            <div class="card border-0 shadow-sm">
                <div class="card-body py-3">
                    <div class="row align-items-center">
                        <div class="col-lg-8">
                            <div class="d-flex align-items-center">
                                <div class="mr-3">
                                    <i class="fas fa-check-circle fa-2x text-success"></i>
                                </div>
                                <div>
                                    <h3 class="font-weight-bold mb-0 text-dark">Solved by Me</h3>
                                    <p class="mb-0 text-muted small">View all tickets solved by you</p>
                                </div>
                            </div>
                        </div>
                        <div class="col-lg-4 text-lg-right mt-2 mt-lg-0">
                            <button type="button" onclick="history.back()" class="btn btn-secondary">
                                <i class="fas fa-arrow-left"></i> Back to Tickets
                            </button>
                        </div>
                    </div>
                </div>
            </div>
        </div>
    </div>

    <!-- Statistics Cards -->
    <div class="row mb-4">
        <div class="col-lg-4 col-md-6 mb-3">
            <div class="card bg-primary text-white">
                <div class="card-body">
                    <h4>{{ $stats['total'] }}</h4>
                    <p class="mb-0">Total Solved</p>
                </div>
            </div>
        </div>
        <div class="col-lg-4 col-md-6 mb-3">
            <div class="card bg-success text-white">
                <div class="card-body">
                    <h4>{{ $stats['with_rating'] }}</h4>
                    <p class="mb-0">With Rating</p>
                </div>
            </div>
        </div>
        <div class="col-lg-4 col-md-6 mb-3">
            <div class="card bg-info text-white">
                <div class="card-body">
                    <h4>{{ $stats['average_rating'] ? number_format($stats['average_rating'], 2) : 'N/A' }}</h4>
                    <p class="mb-0">Average Rating</p>
                </div>
            </div>
        </div>
    </div>

    <!-- Filters -->
    <div class="row mb-4">
        <div class="col-12">
            <div class="card">
                <div class="card-body">
                    <form method="GET" action="{{ route('reseller-tickets.solved-by-me') }}">
                        <div class="row">
                            <div class="col-md-4">
                                <div class="form-group">
                                    <label>Search</label>
                                    <input type="text" name="search" class="form-control" value="{{ request('search') }}" placeholder="Ticket number, subject, reseller...">
                                </div>
                            </div>
                            <div class="col-md-2">
                                <div class="form-group">
                                    <label>Category</label>
                                    <select name="category_id" class="form-control">
                                        <option value="">All</option>
                                        @foreach($categories as $category)
                                            <option value="{{ $category->id }}" {{ request('category_id') == $category->id ? 'selected' : '' }}>
                                                {{ $category->name }}
                                            </option>
                                        @endforeach
                                    </select>
                                </div>
                            </div>
                            <div class="col-md-2">
                                <div class="form-group">
                                    <label>Priority</label>
                                    <select name="priority" class="form-control">
                                        <option value="">All</option>
                                        <option value="low" {{ request('priority') == 'low' ? 'selected' : '' }}>Low</option>
                                        <option value="medium" {{ request('priority') == 'medium' ? 'selected' : '' }}>Medium</option>
                                        <option value="high" {{ request('priority') == 'high' ? 'selected' : '' }}>High</option>
                                        <option value="urgent" {{ request('priority') == 'urgent' ? 'selected' : '' }}>Urgent</option>
                                    </select>
                                </div>
                            </div>
                            <div class="col-md-2">
                                <div class="form-group">
                                    <label>&nbsp;</label>
                                    <button type="submit" class="btn btn-primary btn-block">Filter</button>
                                </div>
                            </div>
                            <div class="col-md-2">
                                <div class="form-group">
                                    <label>&nbsp;</label>
                                    <a href="{{ route('reseller-tickets.solved-by-me') }}" class="btn btn-secondary btn-block">Reset</a>
                                </div>
                            </div>
                        </div>
                    </form>
                </div>
            </div>
        </div>
    </div>

    <!-- Solved Tickets Table -->
    <div class="row">
        <div class="col-12">
            <div class="card">
                <div class="card-header">
                    <h5 class="mb-0">My Solved Tickets ({{ $stats['total'] }})</h5>
                </div>
                <div class="card-body">
                    <div class="table-responsive">
                        <table class="table table-striped table-hover">
                            <thead class="thead-dark">
                                <tr>
                                    <th>Ticket #</th>
                                    <th>Reseller</th>
                                    <th>Subject</th>
                                    <th>Category</th>
                                    <th>Sub Category</th>
                                    <th>Priority</th>
                                    <th>Rating</th>
                                    <th>Employee Solve Duration</th>
                                    <th>Total Duration</th>
                                    <th>Resolved At</th>
                                    <th>Actions</th>
                                </tr>
                            </thead>
                            <tbody>
                                @forelse($solvedTickets as $ticket)
                                    @php
                                        // Get when ticket was assigned to this employee
                                        $assignment = DB::table('reseller_ticket_employee_assignments')
                                            ->where('reseller_ticket_id', $ticket->id)
                                            ->where('employee_id', $currentEmployee->id)
                                            ->orderBy('assigned_at', 'desc')
                                            ->first();
                                        
                                        $employeeSolveDuration = null;
                                        if ($assignment && $assignment->assigned_at && $ticket->resolved_at) {
                                            $assignedAt = \Carbon\Carbon::parse($assignment->assigned_at);
                                            $resolvedAt = \Carbon\Carbon::parse($ticket->resolved_at);
                                            $diff = $assignedAt->diff($resolvedAt);
                                            $employeeSolveDuration = sprintf('%dd:%dh:%dm:%ds', 
                                                $diff->days, 
                                                $diff->h, 
                                                $diff->i, 
                                                $diff->s
                                            );
                                        }
                                        
                                        // Total duration
                                        $totalDuration = null;
                                        if ($ticket->resolved_at) {
                                            $createdAt = \Carbon\Carbon::parse($ticket->created_at);
                                            $resolvedAt = \Carbon\Carbon::parse($ticket->resolved_at);
                                            $diff = $createdAt->diff($resolvedAt);
                                            $totalDuration = sprintf('%dd:%dh:%dm:%ds', 
                                                $diff->days, 
                                                $diff->h, 
                                                $diff->i, 
                                                $diff->s
                                            );
                                        }
                                    @endphp
                                    <tr>
                                        <td>
                                            <a href="{{ route('reseller-tickets.show', $ticket) }}" class="btn btn-link text-primary font-weight-bold">
                                                {{ $ticket->ticket_number }}
                                            </a>
                                        </td>
                                        <td>
                                            @if($ticket->user)
                                                @if($ticket->user->reseller && $ticket->user->reseller->name)
                                                    {{ $ticket->user->reseller->name }}
                                                @elseif($ticket->user->company_name)
                                                    {{ $ticket->user->company_name }}
                                                @else
                                                    {{ $ticket->user->name ?? 'N/A' }}
                                                @endif
                                            @else
                                                N/A
                                            @endif
                                        </td>
                                        <td>{{ Str::limit($ticket->subject ?? $ticket->description, 50) }}</td>
                                        <td>{{ $ticket->category->name ?? 'N/A' }}</td>
                                        <td>{{ $ticket->subcategory->name ?? 'N/A' }}</td>
                                        <td>
                                            @php
                                                $priorityColors = [
                                                    'low' => '#6c757d',
                                                    'medium' => '#17a2b8',
                                                    'high' => '#ffc107',
                                                    'urgent' => '#dc3545'
                                                ];
                                                $priorityColor = $priorityColors[$ticket->priority] ?? '#6c757d';
                                            @endphp
                                            <span style="display: inline-block; padding: 4px 12px; background-color: {{ $priorityColor }}; color: white; border-radius: 12px; font-size: 0.85em;">
                                                {{ ucfirst($ticket->priority) }}
                                            </span>
                                        </td>
                                        <td>
                                            @if($ticket->rating)
                                                <div style="display: flex; align-items: center; gap: 4px;">
                                                    @for($i = 1; $i <= 5; $i++)
                                                        <i class="fas fa-star" style="color: {{ $i <= $ticket->rating ? '#ffc107' : '#ddd' }}; font-size: 1rem;"></i>
                                                    @endfor
                                                    <span class="ml-1">({{ $ticket->rating }}/5)</span>
                                                </div>
                                            @else
                                                <span class="text-muted">No rating</span>
                                            @endif
                                        </td>
                                        <td>
                                            @if($employeeSolveDuration)
                                                <span style="display: inline-block; padding: 4px 12px; background-color: #17a2b8; color: white; border-radius: 12px; font-size: 0.85em;">
                                                    {{ $employeeSolveDuration }}
                                                </span>
                                            @else
                                                <span class="text-muted">N/A</span>
                                            @endif
                                        </td>
                                        <td>
                                            @if($totalDuration)
                                                <span style="display: inline-block; padding: 4px 12px; background-color: #28a745; color: white; border-radius: 12px; font-size: 0.85em;">
                                                    {{ $totalDuration }}
                                                </span>
                                            @else
                                                <span class="text-muted">N/A</span>
                                            @endif
                                        </td>
                                        <td>
                                            @if($ticket->resolved_at)
                                                {{ \Carbon\Carbon::parse($ticket->resolved_at)->format('Y-m-d H:i') }}
                                                <br><small class="text-muted">{{ \Carbon\Carbon::parse($ticket->resolved_at)->diffForHumans() }}</small>
                                            @else
                                                N/A
                                            @endif
                                        </td>
                                        <td>
                                            <a href="{{ route('reseller-tickets.show', $ticket) }}" class="btn btn-sm btn-info" title="View">
                                                <i class="fas fa-eye"></i> View
                                            </a>
                                        </td>
                                    </tr>
                                @empty
                                    <tr>
                                        <td colspan="11" class="text-center">No solved tickets found</td>
                                    </tr>
                                @endforelse
                            </tbody>
                        </table>
                    </div>
                    <div class="mt-3">
                        {{ $solvedTickets->links() }}
                    </div>
                </div>
            </div>
        </div>
    </div>
</div>
@endsection