@extends('layouts.app')

@section('title', $statusLabel . ' - Details')

@section('content')
<div class="container-fluid">
    <!-- Header Section -->
    <div class="row mb-3">
        <div class="col-12">
            <div class="card border-0 shadow-sm">
                <div class="card-body py-3">
                    <div class="row align-items-center">
                        <div class="col-lg-8">
                            <div class="d-flex align-items-center">
                                <div class="mr-3">
                                    <i class="fas fa-exclamation-triangle fa-2x" style="color: {{ $statusColor }};"></i>
                                </div>
                                <div>
                                    <h3 class="font-weight-bold mb-0 text-dark">{{ $statusLabel }} - Details</h3>
                                    <p class="mb-0 text-muted small">View all tickets for {{ $statusLabel }}</p>
                                </div>
                            </div>
                        </div>
                        <div class="col-lg-4 text-lg-right mt-2 mt-lg-0">
                            <button type="button" onclick="history.back()" class="btn btn-secondary">
                                <i class="fas fa-arrow-left"></i> Back
                            </button>
                        </div>
                    </div>
                </div>
            </div>
        </div>
    </div>

    <!-- Statistics Cards -->
    <div class="row mb-4">
        <div class="col-lg-3 col-md-6 mb-3">
            <div class="card w-100" style="background-color: {{ $statusColor }}; color: white;">
                <div class="card-body">
                    <h4>{{ $totalCount }}</h4>
                    <p class="mb-0">Total Tickets</p>
                </div>
            </div>
        </div>
        <div class="col-lg-3 col-md-6 mb-3">
            <div class="card w-100 bg-success text-white">
                <div class="card-body">
                    <h4>{{ $solvedCount }}</h4>
                    <p class="mb-0">Solved Tickets</p>
                </div>
            </div>
        </div>
        <div class="col-lg-3 col-md-6 mb-3">
            <div class="card w-100 bg-warning text-white">
                <div class="card-body">
                    <h4>{{ $totalCount - $solvedCount }}</h4>
                    <p class="mb-0">Pending Tickets</p>
                </div>
            </div>
        </div>
        <div class="col-lg-3 col-md-6 mb-3">
            <div class="card w-100 bg-info text-white">
                <div class="card-body">
                    <h4>{{ $issues->count() }}</h4>
                    <p class="mb-0">Total Issues</p>
                </div>
            </div>
        </div>
    </div>

    <!-- Filters -->
    <div class="row mb-4">
        <div class="col-12">
            <div class="card">
                <div class="card-body">
                    <form method="GET" action="{{ route('reseller-tickets.issues-report-details', $status) }}">
                        @if(request('user_id'))
                            <input type="hidden" name="user_id" value="{{ request('user_id') }}">
                        @endif
                        <div class="row">
                            <div class="col-md-3">
                                <div class="form-group">
                                    <label>Search</label>
                                    <input type="text" name="search" class="form-control" value="{{ request('search') }}" placeholder="Ticket number, subject, reseller...">
                                </div>
                            </div>
                            <div class="col-md-2">
                                <div class="form-group">
                                    <label>Priority</label>
                                    <select name="priority" class="form-control">
                                        <option value="">All</option>
                                        <option value="low" {{ request('priority') == 'low' ? 'selected' : '' }}>Low</option>
                                        <option value="medium" {{ request('priority') == 'medium' ? 'selected' : '' }}>Medium</option>
                                        <option value="high" {{ request('priority') == 'high' ? 'selected' : '' }}>High</option>
                                        <option value="urgent" {{ request('priority') == 'urgent' ? 'selected' : '' }}>Urgent</option>
                                    </select>
                                </div>
                            </div>
                            <div class="col-md-2">
                                <div class="form-group">
                                    <label>Category</label>
                                    <select name="category_id" class="form-control">
                                        <option value="">All</option>
                                        @foreach($categories as $category)
                                            <option value="{{ $category->id }}" {{ request('category_id') == $category->id ? 'selected' : '' }}>
                                                {{ $category->name }}
                                            </option>
                                        @endforeach
                                    </select>
                                </div>
                            </div>
                            <div class="col-md-2">
                                <div class="form-group">
                                    <label>Issue</label>
                                    <select name="issue_id" class="form-control">
                                        <option value="">All</option>
                                        @foreach($issues as $issue)
                                            <option value="{{ $issue->id }}" {{ request('issue_id') == $issue->id ? 'selected' : '' }}>
                                                {{ $issue->name }}
                                            </option>
                                        @endforeach
                                    </select>
                                </div>
                            </div>
                            <div class="col-md-2">
                                <div class="form-group">
                                    <label>&nbsp;</label>
                                    <button type="submit" class="btn btn-primary btn-block">Filter</button>
                                </div>
                            </div>
                            <div class="col-md-1">
                                <div class="form-group">
                                    <label>&nbsp;</label>
                                    @php
                                        $resetUrl = route('reseller-tickets.issues-report-details', $status);
                                        if(request('user_id')) {
                                            $resetUrl .= '?user_id=' . request('user_id');
                                        }
                                    @endphp
                                    <a href="{{ $resetUrl }}" class="btn btn-secondary btn-block">Reset</a>
                                </div>
                            </div>
                        </div>
                    </form>
                </div>
            </div>
        </div>
    </div>

    <!-- Tickets Table -->
    <div class="row">
        <div class="col-12">
            <div class="card">
                <div class="card-header" style="background-color: {{ $statusColor }}; color: white;">
                    <h5 class="mb-0">{{ $statusLabel }} Tickets ({{ $totalCount }})</h5>
                </div>
                <div class="card-body">
                    <!-- Show Entries Control -->
                    <div class="row mb-3">
                        <div class="col-12">
                            <div class="d-flex align-items-center">
                                <span class="font-weight-bold text-muted mr-2" style="font-size: 0.9em; color: #6c757d;">SHOW</span>
                                <select class="form-control form-control-sm" id="entriesPerPage" style="width: auto; display: inline-block; margin: 0 8px; border: 1px solid #ced4da; border-radius: 4px; padding: 4px 30px 4px 8px; font-size: 0.9em; color: #495057;">
                                    <option value="10" {{ request('per_page', 15) == 10 ? 'selected' : '' }}>10</option>
                                    <option value="15" {{ request('per_page', 15) == 15 ? 'selected' : '' }}>15</option>
                                    <option value="25" {{ request('per_page', 15) == 25 ? 'selected' : '' }}>25</option>
                                    <option value="50" {{ request('per_page', 15) == 50 ? 'selected' : '' }}>50</option>
                                    <option value="100" {{ request('per_page', 15) == 100 ? 'selected' : '' }}>100</option>
                                </select>
                                <span class="font-weight-bold text-muted ml-2" style="font-size: 0.9em; color: #6c757d;">ENTRIES</span>
                            </div>
                        </div>
                    </div>
                    
                    <div class="table-responsive">
                        <table class="table table-striped table-hover table-bordered">
                            <thead class="thead-dark">
                                <tr>
                                    <th style="width: 80px;">SL</th>
                                    <th>Ticket #</th>
                                    <th>Reseller</th>
                                    <th>Subject</th>
                                    <th>Issue</th>
                                    <th>Category</th>
                                    <th>Priority</th>
                                    <th>Status</th>
                                    <th>Solving Status</th>
                                    @if(!request('user_id'))
                                        <th>Level</th>
                                    @endif
                                    <th>Created At</th>
                                    <th>Actions</th>
                                </tr>
                            </thead>
                            <tbody>
                                @forelse($tickets as $index => $ticket)
                                    <tr>
                                        <td>{{ ($tickets->currentPage() - 1) * $tickets->perPage() + $index + 1 }}</td>
                                        <td>
                                            <a href="{{ route('reseller-tickets.show', $ticket) }}" class="btn btn-link text-primary font-weight-bold" style="font-size: 0.85rem;">
                                                {{ $ticket->ticket_number }}
                                            </a>
                                        </td>
                                        <td>
                                            @if($ticket->user)
                                                @if($ticket->user->reseller && $ticket->user->reseller->name)
                                                    {{ $ticket->user->reseller->name }}
                                                @elseif($ticket->user->company_name)
                                                    {{ $ticket->user->company_name }}
                                                @else
                                                    {{ $ticket->user->name ?? 'N/A' }}
                                                @endif
                                            @else
                                                N/A
                                            @endif
                                        </td>
                                        <td>{{ \Illuminate\Support\Str::limit($ticket->subject ?? $ticket->description, 50) }}</td>
                                        <td>
                                            @if($ticket->issue)
                                                {{ $ticket->issue->name }}
                                            @else
                                                N/A
                                            @endif
                                        </td>
                                        <td>{{ $ticket->category->name ?? 'N/A' }}</td>
                                        <td>
                                            @php
                                                $priorityColors = [
                                                    'low' => '#28a745',
                                                    'medium' => '#ffc107',
                                                    'high' => '#fd7e14',
                                                    'urgent' => '#dc3545'
                                                ];
                                                $priorityColor = $priorityColors[$ticket->priority] ?? '#6c757d';
                                            @endphp
                                            <span class="badge" style="background-color: {{ $priorityColor }}; color: white;">
                                                {{ ucfirst($ticket->priority) }}
                                            </span>
                                        </td>
                                        <td>
                                            <span class="badge" style="background-color: {{ $statusColor }}; color: white;">
                                                {{ ucfirst(str_replace('_', ' ', $ticket->status)) }}
                                            </span>
                                        </td>
                                        <td>
                                            @php
                                                $isSolved = $ticket->resolved_at !== null;
                                            @endphp
                                            @if($isSolved)
                                                <span class="badge" style="background-color: #28a745; color: white;">
                                                    Solved
                                                </span>
                                            @else
                                                <span class="badge" style="background-color: #ffc107; color: #000;">
                                                    Pending
                                                </span>
                                            @endif
                                        </td>
                                        @if(!request('user_id'))
                                            <td>
                                                @php
                                                    $assignedEmployees = $ticket->assignedEmployees->where('pivot.is_active', true);
                                                @endphp
                                                @if($assignedEmployees->count() > 0)
                                                    {{ $assignedEmployees->pluck('name')->join(', ') }}
                                                @else
                                                    <span class="text-muted">Not Assigned</span>
                                                @endif
                                            </td>
                                        @endif
                                        <td>{{ $ticket->created_at->format('M d, Y h:i A') }}</td>
                                        <td>
                                            <a href="{{ route('reseller-tickets.show', $ticket) }}" class="btn btn-sm btn-info" title="View">
                                                <i class="fas fa-eye"></i>
                                            </a>
                                        </td>
                                    </tr>
                                @empty
                                    <tr>
                                        <td colspan="{{ request('user_id') ? '11' : '12' }}" class="text-center text-muted py-3">
                                            No tickets found.
                                        </td>
                                    </tr>
                                @endforelse
                            </tbody>
                        </table>
                    </div>
                    
                    <!-- Pagination -->
                    <div class="mt-3">
                        {{ $tickets->links() }}
                    </div>
                </div>
            </div>
        </div>
    </div>
</div>

<script>
document.addEventListener('DOMContentLoaded', function() {
    const entriesSelect = document.getElementById('entriesPerPage');
    
    if (entriesSelect) {
        entriesSelect.addEventListener('change', function() {
            const perPage = this.value;
            const url = new URL(window.location.href);
            url.searchParams.set('per_page', perPage);
            // Reset to page 1 when changing per page
            url.searchParams.set('page', '1');
            window.location.href = url.toString();
        });
    }
});
</script>
@endsection