@extends('layouts.app')

@section('title', $issue->name . ' - Details')

@section('content')
<div class="container-fluid">
    <!-- Header Section -->
    <div class="row mb-3">
        <div class="col-12">
            <div class="card border-0 shadow-sm">
                <div class="card-body py-3">
                    <div class="row align-items-center">
                        <div class="col-lg-8">
                            <div class="d-flex align-items-center">
                                <div class="mr-3">
                                    <i class="fas fa-exclamation-triangle fa-2x" style="color: {{ $statusColor }};"></i>
                                </div>
                                <div>
                                    <h3 class="font-weight-bold mb-0 text-dark">{{ $issue->name }} - Details</h3>
                                    <p class="mb-0 text-muted small">View all tickets for this issue</p>
                                </div>
                            </div>
                        </div>
                        <div class="col-lg-4 text-lg-right mt-2 mt-lg-0">
                            <button type="button" onclick="history.back()" class="btn btn-secondary">
                                <i class="fas fa-arrow-left"></i> Back
                            </button>
                        </div>
                    </div>
                </div>
            </div>
        </div>
    </div>

    <!-- Statistics Cards -->
    <div class="row mb-4">
        <div class="col-lg-3 col-md-6 mb-3">
            <div class="card w-100" style="background-color: {{ $statusColor }}; color: white;">
                <div class="card-body">
                    <h4>{{ $totalCount }}</h4>
                    <p class="mb-0">Total Tickets</p>
                </div>
            </div>
        </div>
        <div class="col-lg-3 col-md-6 mb-3">
            <div class="card w-100 bg-success text-white">
                <div class="card-body">
                    <h4>{{ $solvedCount }}</h4>
                    <p class="mb-0">Solved Tickets</p>
                </div>
            </div>
        </div>
        <div class="col-lg-3 col-md-6 mb-3">
            <div class="card w-100 bg-warning text-white">
                <div class="card-body">
                    <h4>{{ $totalCount - $solvedCount }}</h4>
                    <p class="mb-0">Pending Tickets</p>
                </div>
            </div>
        </div>
        <div class="col-lg-3 col-md-6 mb-3">
            <div class="card w-100 bg-info text-white">
                <div class="card-body">
                    <h4>{{ $issue->name }}</h4>
                    <p class="mb-0">Issue Name</p>
                </div>
            </div>
        </div>
    </div>

    <!-- Filters -->
    <div class="row mb-4">
        <div class="col-12">
            <div class="card">
                <div class="card-body">
                    <form method="GET" action="{{ route('reseller-tickets.issue-details', $issue->id) }}">
                        <div class="row">
                            <div class="col-md-3">
                                <div class="form-group">
                                    <label>Search</label>
                                    <input type="text" name="search" class="form-control" value="{{ request('search') }}" placeholder="Ticket number, subject, reseller...">
                                </div>
                            </div>
                            <div class="col-md-2">
                                <div class="form-group">
                                    <label>Priority</label>
                                    <select name="priority" class="form-control">
                                        <option value="">All</option>
                                        <option value="low" {{ request('priority') == 'low' ? 'selected' : '' }}>Low</option>
                                        <option value="medium" {{ request('priority') == 'medium' ? 'selected' : '' }}>Medium</option>
                                        <option value="high" {{ request('priority') == 'high' ? 'selected' : '' }}>High</option>
                                        <option value="urgent" {{ request('priority') == 'urgent' ? 'selected' : '' }}>Urgent</option>
                                    </select>
                                </div>
                            </div>
                            <div class="col-md-2">
                                <div class="form-group">
                                    <label>Category</label>
                                    <select name="category_id" class="form-control">
                                        <option value="">All</option>
                                        @foreach($categories as $category)
                                            <option value="{{ $category->id }}" {{ request('category_id') == $category->id ? 'selected' : '' }}>
                                                {{ $category->name }}
                                            </option>
                                        @endforeach
                                    </select>
                                </div>
                            </div>
                            <div class="col-md-2">
                                <div class="form-group">
                                    <label>Show Entries</label>
                                    <select name="per_page" class="form-control">
                                        <option value="10" {{ request('per_page') == 10 ? 'selected' : '' }}>10</option>
                                        <option value="25" {{ request('per_page') == 25 ? 'selected' : '' }}>25</option>
                                        <option value="50" {{ request('per_page') == 50 ? 'selected' : '' }}>50</option>
                                        <option value="100" {{ request('per_page') == 100 ? 'selected' : '' }}>100</option>
                                    </select>
                                </div>
                            </div>
                            <div class="col-md-3">
                                <div class="form-group">
                                    <label>&nbsp;</label>
                                    <div>
                                        <button type="submit" class="btn btn-primary">Filter</button>
                                        <a href="{{ route('reseller-tickets.issue-details', $issue->id) }}" class="btn btn-secondary">Reset</a>
                                    </div>
                                </div>
                            </div>
                        </div>
                    </form>
                </div>
            </div>
        </div>
    </div>

    <!-- Tickets Table -->
    <div class="row">
        <div class="col-12">
            <div class="card shadow-sm">
                <div class="card-body">
                    <div class="table-responsive">
                        <table class="table table-bordered table-hover table-striped">
                            <thead class="thead-dark">
                                <tr>
                                    <th style="width: 80px;" class="text-center">SL</th>
                                    <th style="min-width: 120px;">Ticket #</th>
                                    <th style="min-width: 150px;">Reseller</th>
                                    <th style="min-width: 200px;">Subject</th>
                                    <th style="min-width: 120px;">Category</th>
                                    <th style="min-width: 100px;" class="text-center">Priority</th>
                                    <th style="min-width: 120px;" class="text-center">Status</th>
                                    <th style="min-width: 150px;">Level</th>
                                    <th style="min-width: 150px;" class="text-center">Created At</th>
                                    <th style="min-width: 100px;" class="text-center">Actions</th>
                                </tr>
                            </thead>
                            <tbody>
                                @if($tickets->count() > 0)
                                    @php
                                        $statusColors = [
                                            'open' => '#28a745',
                                            'in_progress' => '#ffc107',
                                            'upstream_issues' => '#007bff',
                                            'pop_issues' => '#fd7e14',
                                            'transmission_issues' => '#6f42c1',
                                            'resolved' => '#6c757d',
                                            'closed' => '#343a40'
                                        ];
                                        $priorityColors = [
                                            'low' => '#28a745',
                                            'medium' => '#ffc107',
                                            'high' => '#fd7e14',
                                            'urgent' => '#dc3545'
                                        ];
                                    @endphp
                                    @foreach($tickets as $index => $ticket)
                                        @php
                                            $statusColor = $statusColors[$ticket->status] ?? '#6c757d';
                                            $priorityColor = $priorityColors[$ticket->priority] ?? '#6c757d';
                                            $statusLabels = [
                                                'open' => 'Open',
                                                'in_progress' => 'In Progress',
                                                'upstream_issues' => 'Upstream Issues',
                                                'pop_issues' => 'POP Issues',
                                                'transmission_issues' => 'Transmission Issues',
                                                'resolved' => 'Resolved',
                                                'closed' => 'Closed'
                                            ];
                                            $statusLabel = $statusLabels[$ticket->status] ?? ucfirst(str_replace('_', ' ', $ticket->status));
                                        @endphp
                                        <tr>
                                            <td class="align-middle text-center">{{ ($tickets->currentPage() - 1) * $tickets->perPage() + $index + 1 }}</td>
                                            <td class="align-middle">
                                                <strong>{{ $ticket->ticket_number }}</strong>
                                            </td>
                                            <td class="align-middle">
                                                @if($ticket->user && $ticket->user->reseller)
                                                    {{ $ticket->user->reseller->company_name ?? $ticket->user->name }}
                                                @elseif($ticket->user)
                                                    {{ $ticket->user->name }}
                                                @else
                                                    N/A
                                                @endif
                                            </td>
                                            <td class="align-middle">
                                                <span title="{{ $ticket->subject }}">
                                                    {{ Str::limit($ticket->subject, 50) }}
                                                </span>
                                            </td>
                                            <td class="align-middle">
                                                {{ $ticket->category->name ?? 'N/A' }}
                                            </td>
                                            <td class="align-middle text-center">
                                                <span class="badge" style="background-color: {{ $priorityColor }}; color: white;">
                                                    {{ ucfirst($ticket->priority) }}
                                                </span>
                                            </td>
                                            <td class="align-middle text-center">
                                                <span class="badge" style="background-color: {{ $statusColor }}; color: white;">
                                                    {{ $statusLabel }}
                                                </span>
                                            </td>
                                            <td class="align-middle">
                                                @php
                                                    $activeAssignment = $ticket->assignedEmployees->where('pivot.is_active', true)->first();
                                                    $isSolved = $activeAssignment && $activeAssignment->pivot->resolved_at || in_array($ticket->status, ['resolved', 'closed']);
                                                @endphp
                                                @if($isSolved)
                                                    <span class="badge badge-success">Solved</span>
                                                @elseif($activeAssignment)
                                                    {{ $activeAssignment->name }}
                                                @else
                                                    <span class="text-muted">Unassigned</span>
                                                @endif
                                            </td>
                                            <td class="align-middle text-center">
                                                {{ $ticket->created_at->format('Y-m-d H:i') }}
                                            </td>
                                            <td class="align-middle text-center">
                                                <a href="{{ route('reseller-tickets.show', $ticket->id) }}" class="btn btn-sm btn-info" title="View">
                                                    <i class="fas fa-eye"></i>
                                                </a>
                                            </td>
                                        </tr>
                                    @endforeach
                                @else
                                    <tr>
                                        <td colspan="10" class="text-center text-muted py-3">
                                            No tickets found for this issue.
                                        </td>
                                    </tr>
                                @endif
                            </tbody>
                        </table>
                    </div>
                    
                    <!-- Pagination -->
                    <div class="mt-3">
                        {{ $tickets->links() }}
                    </div>
                </div>
            </div>
        </div>
    </div>
</div>
@endsection