@extends('layouts.app')

@section('title', 'Edit Reseller Ticket')

@section('content')
<div class="container-fluid">
    <div class="row mb-3">
        <div class="col-12">
            <div class="card border-0 shadow-sm">
                <div class="card-body py-3">
                    <div class="row align-items-center">
                        <div class="col-lg-8">
                            <h3 class="font-weight-bold mb-0 text-dark">Edit Ticket: {{ $resellerTicket->ticket_number }}</h3>
                        </div>
                        <div class="col-lg-4 text-lg-right">
                            <a href="{{ route('reseller-tickets.index') }}" class="btn btn-secondary">
                                <i class="fas fa-arrow-left"></i> Back to List
                            </a>
                        </div>
                    </div>
                </div>
            </div>
        </div>
    </div>

    <div class="row">
        <div class="col-12">
            <div class="card">
                <div class="card-body">
                    <form action="{{ route('reseller-tickets.update', $resellerTicket) }}" method="POST">
                        @csrf
                        @method('PUT')
                        
                        <div class="row">
                            <div class="col-md-6">
                                <div class="form-group">
                                    <label for="user_id">Reseller <span class="text-danger">*</span></label>
                                    <select name="user_id" id="user_id" class="form-control" required>
                                        <option value="">Select Reseller</option>
                                        @foreach($resellers as $reseller)
                                            <option value="{{ $reseller->id }}" {{ $resellerTicket->user_id == $reseller->id ? 'selected' : '' }}>
                                                {{ $reseller->name }} ({{ $reseller->email }})
                                            </option>
                                        @endforeach
                                    </select>
                                    @error('user_id')
                                        <span class="text-danger">{{ $message }}</span>
                                    @enderror
                                </div>
                            </div>
                            <div class="col-md-6">
                                <div class="form-group">
                                    <label for="assigned_to">Assign To</label>
                                    <select name="assigned_to" id="assigned_to" class="form-control">
                                        <option value="">Unassigned</option>
                                        @foreach($users as $user)
                                            <option value="{{ $user->id }}" {{ $resellerTicket->assigned_to == $user->id ? 'selected' : '' }}>
                                                {{ $user->name }}
                                            </option>
                                        @endforeach
                                    </select>
                                    @error('assigned_to')
                                        <span class="text-danger">{{ $message }}</span>
                                    @enderror
                                </div>
                            </div>
                        </div>

                        <div class="form-group">
                            <label for="subject">Subject <span class="text-danger">*</span></label>
                            <input type="text" name="subject" id="subject" class="form-control" value="{{ old('subject', $resellerTicket->subject) }}" required>
                            @error('subject')
                                <span class="text-danger">{{ $message }}</span>
                            @enderror
                        </div>

                        <div class="row">
                            <div class="col-md-6">
                                <div class="form-group">
                                    <label for="complained_number">Complained Number</label>
                                    <input type="text" name="complained_number" id="complained_number" class="form-control" value="{{ old('complained_number', $resellerTicket->complained_number) }}" placeholder="Enter complained number">
                                    @error('complained_number')
                                        <span class="text-danger">{{ $message }}</span>
                                    @enderror
                                </div>
                            </div>
                        </div>

                        <div class="form-group">
                            <label for="description">Description <span class="text-danger">*</span></label>
                            <textarea name="description" id="description" class="form-control" rows="5" required>{{ old('description', $resellerTicket->description) }}</textarea>
                            @error('description')
                                <span class="text-danger">{{ $message }}</span>
                            @enderror
                        </div>

                        <div class="row">
                            <div class="col-md-3">
                                <div class="form-group">
                                    <label for="priority">Priority <span class="text-danger">*</span></label>
                                    <select name="priority" id="priority" class="form-control" required>
                                        <option value="low" {{ $resellerTicket->priority == 'low' ? 'selected' : '' }}>Low</option>
                                        <option value="medium" {{ $resellerTicket->priority == 'medium' ? 'selected' : '' }}>Medium</option>
                                        <option value="high" {{ $resellerTicket->priority == 'high' ? 'selected' : '' }}>High</option>
                                        <option value="urgent" {{ $resellerTicket->priority == 'urgent' ? 'selected' : '' }}>Urgent</option>
                                    </select>
                                    @error('priority')
                                        <span class="text-danger">{{ $message }}</span>
                                    @enderror
                                </div>
                            </div>
                            <div class="col-md-3">
                                <div class="form-group">
                                    <label for="status">Status <span class="text-danger">*</span></label>
                                    <select name="status" id="status" class="form-control" required>
                                        @php
                                            $restrictedStatuses = ['upstream_issues', 'pop_issues', 'transmission_issues'];
                                            $isRestricted = in_array($resellerTicket->status, $restrictedStatuses);
                                        @endphp
                                        @if($isRestricted)
                                            {{-- If ticket is in restricted status, only allow resolved or closed --}}
                                            <option value="resolved" {{ $resellerTicket->status == 'resolved' ? 'selected' : '' }}>Resolved</option>
                                            <option value="closed" {{ $resellerTicket->status == 'closed' ? 'selected' : '' }}>Closed</option>
                                        @else
                                            {{-- Normal status options --}}
                                            <option value="open" {{ $resellerTicket->status == 'open' ? 'selected' : '' }}>Open</option>
                                            @if(!isset($isReseller) || !$isReseller)
                                                <option value="in_progress" {{ $resellerTicket->status == 'in_progress' ? 'selected' : '' }}>In Progress</option>
                                            @else
                                                @if($resellerTicket->status == 'in_progress')
                                                    <option value="in_progress" selected disabled>In Progress</option>
                                                @endif
                                            @endif
                                            <option value="resolved" {{ $resellerTicket->status == 'resolved' ? 'selected' : '' }}>Resolved</option>
                                            <option value="closed" {{ $resellerTicket->status == 'closed' ? 'selected' : '' }}>Closed</option>
                                            @if(!isset($isReseller) || !$isReseller)
                                                <option value="upstream_issues" {{ $resellerTicket->status == 'upstream_issues' ? 'selected' : '' }}>Upstream Issues</option>
                                                <option value="pop_issues" {{ $resellerTicket->status == 'pop_issues' ? 'selected' : '' }}>POP Issues</option>
                                                <option value="transmission_issues" {{ $resellerTicket->status == 'transmission_issues' ? 'selected' : '' }}>Transmission Issues</option>
                                            @endif
                                        @endif
                                    </select>
                                    @error('status')
                                        <span class="text-danger">{{ $message }}</span>
                                    @enderror
                                </div>
                            </div>
                            <div class="col-md-3">
                                <div class="form-group">
                                    <label for="category_id">Category <span class="text-danger">*</span></label>
                                    <select name="category_id" id="category_id" class="form-control" required>
                                        <option value="">Select Category</option>
                                        @foreach($complaintCategories as $complaintCategory)
                                            <option value="{{ $complaintCategory->id }}" {{ $resellerTicket->category_id == $complaintCategory->id ? 'selected' : '' }}>
                                                {{ $complaintCategory->name }}
                                            </option>
                                        @endforeach
                                    </select>
                                    @error('category_id')
                                        <span class="text-danger">{{ $message }}</span>
                                    @enderror
                                </div>
                            </div>
                        </div>

                        <div class="form-group">
                            <label for="resolution_notes">Resolution Notes</label>
                            <textarea name="resolution_notes" id="resolution_notes" class="form-control" rows="3">{{ old('resolution_notes', $resellerTicket->resolution_notes) }}</textarea>
                            @error('resolution_notes')
                                <span class="text-danger">{{ $message }}</span>
                            @enderror
                        </div>

                        <div class="form-group">
                            <label for="notes">Additional Notes</label>
                            <textarea name="notes" id="notes" class="form-control" rows="3">{{ old('notes', $resellerTicket->notes) }}</textarea>
                            @error('notes')
                                <span class="text-danger">{{ $message }}</span>
                            @enderror
                        </div>

                        <div class="form-group">
                            <button type="submit" class="btn btn-primary">
                                <i class="fas fa-save"></i> Update Ticket
                            </button>
                            <a href="{{ route('reseller-tickets.index') }}" class="btn btn-secondary">
                                Cancel
                            </a>
                        </div>
                    </form>
                </div>
            </div>
        </div>
    </div>
</div>
@endsection